What is a soft skill?

A soft skill is defined as a personal attribute that enhances interpersonal relationships. These skills are often related to how individuals communicate, collaborate, and interact with others. Soft skills include traits like empathy, teamwork, adaptability, problem-solving, and communication skills, which are crucial for fostering a positive work environment and facilitating effective collaboration within teams.

The focus of soft skills on personal attributes distinguishes them from hard skills, which are technical abilities or knowledge specific to a job, such as operating machinery or using software. Soft skills are valued in the workplace because they contribute to a person's ability to work well with colleagues, manage conflicts, and maintain a positive organizational culture. In today's workplace, employers often prioritize these interpersonal skills alongside technical competencies, as they play a significant role in overall job performance and satisfaction.