What should Beverly do when the power goes out and the manager is unavailable?

When the power goes out and the manager is unavailable, it is essential for Beverly to prioritize the safety and organization of both customers and coworkers. Moving to the exit area and calmly announcing that all customers should gather there is the most responsible action in this scenario. This approach helps to ensure that everyone is accounted for and can safely exit the premises if necessary.

In a power outage, particularly in a workplace setting, effective communication and calm leadership are crucial to avoid panic and confusion. By guiding customers to a designated safe area, Beverly demonstrates the ability to handle the situation effectively while prioritizing the well-being of everyone involved.

Starting a group discussion among coworkers may lead to distractions and uncertainty, which could compromise safety. Ignoring the situation until the manager returns leaves customers and staff vulnerable without a clear plan. Attempting to restore power herself could pose safety hazards and is generally outside the responsibilities of a non-technical employee, especially without the proper training or authorization. Thus, the selected option highlights the importance of taking immediate, safe action in response to an emergency situation.